Is Your Church Better Than Starbucks?
I worked at Starbucks for almost 3 years and absolutely loved it. I worked in the drive thru and opened most mornings. I would get to the store at 4:15 in the morning and we would open at 5. Our goal at Starbucks was to give each customer a “Legendary” experience. We didn’t want to just be nice or kind to customers, we wanted to connect with each one in a legendary way. This idea meant a lot to me. It’s why I had too much energy every morning at 5:00am when I would greet the customers. It’s why I ...
Train Your Replacement
There’s this great scene in the movie, “We Were Soldiers” when a group was training to land and jump out of a helicopter. As the officer is about to hop out first and lead the way, Mel Gibson’s character points to him and says, “He’s dead, what do you do?” After a few seconds of hesitation someone guesses, “Get out of the chopper,” and they all awkwardly fall out in confusion. Mel’s character uses this moment to teach that everyone has to learn the job of the man ahead of them and teach their job to the man behind them. ...
4 Secrets of a Legendary Host Home
I’ve been thinking through all the homes I’ve led a group in over the years and how thankful I am for each one. Without a good host home, a small group will never develop into a growing and loving group. Bottom line- host homes matter. In thinking about this, I began to wonder what are the common characteristics that make the best host homes. If you host a group, consider how you can develop these traits even further. If you’ve never hosted a group before but are thinking about it- this short list can help you decide if hosting is ...